Customer Reviews

AMAZING SERVICE

Commending the service of Mr Jeevan and Ms Ekta at lost and found and also the CISF and all others concerned. It has reaffirmed my faith in our system

excellent service

Service Was Excellent at Delhi Airport

Service Was Excellent at Mumbai Airport

Amazing Service Very Very Special Thanks Weairassist Team

I tried calling the customer service number several times but no reply. I needed urgent assistance for my mom but it was very difficult to get in touch

Good afternoon. I wanted to express my appreciation to your staff for helping my elderly mother through the departure procedures at Delhi Airport. In particular, I wanted to thank Muskaan and Kulbir for their help, both of whom were very helpful and efficient in guiding my mother through the entire process. She just arrived in Mauritius and she also wanted to express her appreciation for the help Muskaan and Kulbir provided. Please forward this note to their supervisor.

Rahul managed to arrange the Elite service within 40 mins.. he was very quick and thorough . Divya ensured the passenger and her kid were given all the assistance. Kudos to the team

Need pranaam service for Sr citizen at terminal 2

The team delivered above expectations. The whole process was seamless and smooth, managing every step so I could totally relax. Will absolutely use every time

The team arranged good vvip service for our clients Thanks team weairassist

There was some miscommunication between the Airline & Pranaam services and my son who was on crutches had to walk to the Immigration Line. Pranaam helpline was not aware till I called them , I would have assumed their representative would have done the needful ? Post which they gave him 2 helpers and a wheelchair. I would suggest that there should be better communication for the experience we pay for.

Happy with excellent service and assistance provided by the team Pranaam Parag,Rutuja, Ganpati and Suresh

WHEELCHAIR REQUIRED

Good service

Weairassist provided fantastic service to my parents! They were prompt in their response while arranging for the transit service for my parents. They also took good care of them and brought them to the next terminal in a timely manner. Their executives were present throughout the entire time and they ensured my parents checked in and were ready for their next flight. Thank you weairassist!

Aman was a great assistant! Very punctual and polite.

Kajal was so polite in her assistance and very helpful. She is down to earth and very humble.

This is a good VIP Service.

WEAIRASSIST arranged for meet and greet services for us at IGI New Delhi airport. Our transit , me with my 4 year-old , through the airport was seemles. On arrival their executive picked us up at the international flight arrival aerobridge gate, took us through immigration, the porters got our luggage, helped do the domestic transfer by rechecking the luggage, re-entered domestic airport terminal, helped navigate Security and we went through to the lounge. During departure , they came back and saw us off at the gate. My husband was in contact with them from Japan, as he was worried but they were responsive always. Thanks a lot.

WEAIRASSIST arranged for meet and greet services for us. Our transit through the airport was seemles. On arrival their executive picked us up at the gate, took us through immigration, the porters got our luggage, and we went through . During departures they , helped with all our luggage, checkin and saw us off at the gate.I was in contact with Mr Lakshya and his partners and teams at Delhi Airport.

We were a family of 12 arriving, transferring and departing in 3 groups. WEAIRASSIST arranged for meet and greet services for us. Our transit through the airport was seamless.. on arrival their executive picked us up at the gate, took us through immigration, the porters got our luggage, and we went through customs. During departures they met us at the curb, helped with all our luggage, checkin and saw us off at the gate. During transit, they picked us up at gate and took us to the transit hotel. This was invaluable to us since we had 6 children with us. I was in contact with Mr Rasim Shaheeb, and his partners and teams at Delhi and Chennai Airports were excellent. The prices were reasonable and the staff were great. I recommend this service without hesitation. The best value for money.

Hi

happy with the service provided by weairassist team

My 80 plus year old mother was traveling by the herself and they did an excellent job helping her with the travel. Jamal did a phenomenal job and put all her apprehensions of the transfer in London to rest. I highly recommend this service to any elderly passengers that need help during transfer in Europe.

Absolutely excellent service !! Very friendly staff who went above and beyond !

Very excellent and prompt service.

Amazing service at mumbai international Airport.. my parents both 75+ were travelling alone and they took care of everything with effective communication! Thank you for the service!

Amazing Experience in Delhi Airport i was travelling With my 87 year old Mother they treated my mother and me well Thanks Team Weairassist

Good service and professional

Seamless, courteous and efficient assistance. Would recommend this service.

Extremely happy with the service provided by weairassist team

I had to send my mom alone , hence I was worries about the meet and greet services . Then I found this team . They were brilliant . They picked her up from the airbridge and escorted her through the exit . Amazing services. Very reliable and great customer experience .

Excellent Customer Support

It was such a great experien e with air assist and everythng is planned peoperly i was travelling with 2 kids so everything was smotth and special.thanks to Rasim for getting this done

Hi team, we really appreciate your team work.and we are very happy.we didint expect .my wife and so happy .my son specially he told me I given him beat service all credit goes to your entire team...what we have paid more than worth what we got service.finally very happy special thanks from my family to each and every staff for your good communication and very good assistance.god bless you all and good morning.......from peddi family....

I am very glad that you have given me the service at the last minute

Excellent hospitality

I am extremely pleased with the service. Mr Baseer was very courteous, informative and responded spontaneously to all our queries. Special thanks for the extra efforts mr baseer made to recover a bag in a very short time that was left back in the taxi.

Very professional friendly and helpful handling by your team. Very happy experience

It was great experience and excellent service. The service used on 19.08.2023.

Nice Service :)

Very comfortable and smooth service